Refund policy
Last updated 3 October 2026
Last updated 14 September 2026
Refund Policy
This Policy explains when refunds may be available for purchases made through NotesBolt.
Because NotesBolt provides digital content and time-limited online access, refund eligibility may depend on whether paid content has already been accessed.
Try before you buy
Free sample content is available for selected resources. We recommend reviewing it before purchasing.
Refunds may be provided when
- payment succeeds but access is not activated and we cannot resolve the issue
- you are charged twice or charged the wrong amount
- paid content is materially defective or materially different from what was advertised
- you purchase the wrong plan by genuine mistake, contact us within 24 hours, and have not accessed the paid content
Refunds are generally not available when
- paid content has already been accessed and you simply change your mind
- your exam or study plans change
- you no longer need the material
- your access is suspended for serious breach of our Terms
- the account was used for unauthorized sharing, redistribution or attempts to bypass access controls
Where relevant, NotesBolt may use account and access records when reviewing a refund request.
Nothing in this Policy limits rights available under applicable law.
How to request a refund
Email support@notesbolt.com from the email address linked to your account and include:
- your NotesBolt account email
- Razorpay payment reference or order ID
- the plan purchased
- a short description of the issue
We aim to acknowledge requests within 48 hours and resolve eligible refunds within 7 working days.
Approved refunds are returned to the original payment method through Razorpay. Bank or payment-provider processing times may vary.
Contact
NotesBolt™
New Delhi, India